FAQ
Product Build and Maintenance
No. If any of our products were to have latex; it is our policy to clearly label any product that carries latex.
Taiwan & China.
The embedded elements will be active for the life of the product.
To put it plainly. No. Click here to learn how it works.
The knee brace stays are fiber optic cables designed to keep the knee brace from bunching at the knee.
Most Incrediwear products can be washed warm or cold, tumble dry low. Do not bleach, iron or dry clean. You can find “how to wash” instructions in every product description of our site.
No, the elements are embedded during a process that occurs before the products are manufactured. The elements are embedded directly into the individual fibers of all of our products.
Product Features and Use
Look at the sizing chart in our recovery wear product descriptions.
Our sizing of products comes a little small, so for example; if you are a size small, you may actually be a size medium in our recovery wear product line.
So please check the size charts listed on our product descriptions for the correct sizing on your order.
Yes. Product updates are announced through our periodical newsletter.
The Arm Sleeve is designed to cover a larger portion of the arm, and for use during activities where a more snug and secure fit is required.
The Elbow Sleeve is designed to focus more on the elbow area, to bring more support to the joint area.
The Calf Sleeve is designed for a more snug fit, focusing on the calf area during activities where a more secure fit is required.
The black and grey Knee Sleeves are identical in composition and construction. We offer the product in two colors to provide customers with more variety.
For best results, our products should be worn in direct contact with the skin. However, our products can be worn over a thin layer of clothing if desired.
Some people notice an immediate difference in their pain or soreness. However, it usually takes about 20 minutes on average to notice a difference.
You can wear our products for as long as you feel comfortable. All Incrediwear products can be slept in and can keep you feeling comfortable during the night. If any discomfort from wearing the product occurs, please remove it and get a good night sleep.
The stays are designed to prevent bunching at the knee. Some people find that they prefer the brace without the stays. We have had several customers report that they have cut out the stays. While we do not recommend cutting out the stays, some people have had success in modifying the knee brace in this way.
Product Purchase and Delivery
On our website and retail stores worldwide.
Yes. For Canadian retailers hoping to carry Incrediwear products, please refer to one of our two Canadian distributors. Peak Performance or Sports Fleets Ventures.
Yes, we are available in different countries around the world.
We announce upcoming sales through our newsletter and on our Facebook page. We send our discount codes that last for limit times only
We take credit card payments (Visa, Mastercard, Discover, and American Express). We also take PayPal payments.
Additional Customer Support
While this is very rare, we have received feedback from a small handful of customers developing reactions. Generally, the reactions were not directly related to the use of Incrediwear products. If you have had or are having discomfort from Incrediwear products, please contact us at info@incrediwear.com with a picture and explanation of the situation.
You can send any testimony to info@incrediwear.com or post to our Facebook page.